ICTS (UK) Ltd

Case Summary

A Security Supervisor employed at Aberdeen Airport was unfairly dismissed on the grounds of sickness absence. The employer applied its absence management policy mechanically without proper consideration of underlying medical conditions, alternative options, or the actual business impact of the absences. The tribunal found the dismissal unfair and awarded basic and compensatory awards totalling £45,129.

The dismissal was unfair because the employer applied its absence management policy mechanically without properly considering the claimant's underlying medical condition (reactive arthritis), without investigating whether alternative steps could be taken, and without properly assessing the actual business impact of the absences. The dismissing manager adopted 'tunnel vision', following the policy for its own sake rather than trying to achieve its objectives with sympathy, understanding and compassion as required by law.

Use these claim-type pages to compare this decision with other published tribunal cases, outcome patterns, and visible award data.

• •fairness of dismissal on grounds of sickness absence
• •whether employer followed proper absence management procedure
• •consideration of underlying medical conditions
• •application of Polkey reduction
• •mitigation of loss

The full source document is available from the official publication page.