Cavalry Claims Services Ltd

EMPLOYMENT TRIBUNALS Claimant: Ben Russell Respondent: Cavalry Claims Services Limited Heard at: CVP On: 25 and 26 September 2025 Before: Employment Judge Freshwater Representation Claimant: in person Respondent: Mr Frame (solicitor) RESERVED JUDGMENT 1. The claimant’s complaint of unfair dismissal is not well-founded and is dismissed. REASONS Background 1. The claimant is Ben Russell. The respondent is now trading as Cavalry Claims Services Limited. It was previously known as Ethical Claims Services Group Limited. I have therefore amended the name of the respondent. 2. The respondent is a company that administers motor insurance claims for insurance companies. 3. Mr Russell was employed by the respondent as a Senior Claims Handler when his employment came to an end. 4. This case is about whether or not Mr Russell was unfairly dismissed from his employment. Procedure and hearing 5. The case was heard remotely by CVP. 6. I was referred to a bundle of documents of 161 pages and seven witness statements. The details of the witnesses are set out below. 7. I heard oral evidence from Mr Russell, Gary Myersclough and Ashleigh Thain (both previously colleagues of Mr Russell). I read a witness statement from Jayme Earl who was unable to attend the hearing due to being abroad for work commitments. I read a witness statement from David Pegg who was not released from his work as a bus driver due to rota requirements. 8. I heard oral evidence from the following witnesses on behalf of the respondent: Jon Phillips (Head of Claims), George Georgiou (Director of the respondent) and Rob Pavey (Claims Manager). 9. Mr Frame relied on a written opening, which I permitted because it dealt with an objection to in the inclusion of what Mr Frame submitted were protected convers...